Complaints process

​​​​If you are concerned that a government agency has not adhered to the established purchasing principles or policies, you are entitled to raise your concerns or make a complaint. 

The complaints process varies depending on whether the complaint relates to non-compliance with an 'enforceable procurement provision​'​ or otherwise. Both complaint processes are outlined in the Procurement Complaints: Got a complaint? factsheet (refer Resource ​Centre sidebar).

It is your responsibility to ensure that every effort is made to resolve any problems/complaints with the agency concerned and not to make frivolous complaints.

Please note, any allegations of official misconduct of a criminal nature should be referred directly to Tasmania Police.

Agency complaint officer details

Agency complaint officer information is available here. ​